For some time now, RCBC AccessOne has been called RCBC Online Banking and RCBC has reflected this change on the url as well. A few changes are apparent:
- the GCASH tab is no longer automatically displayed on the RCBC Online Banking dashboard
- some RCBC and GCash users have reported not being able to link their GCash to their RCBC MyWallet accounts
The GCash option is still available and you can still manually add it to your Dashboard by doing the following:
However, as RCBC’s Customer Care has informed me, the feature to link RCBC MyWallet to your GCash or registering for RCBC Mobile Banking with your MyWallet is currently not available. I have attempted to link my new RCBC MyWallet to my GCash account and only got the error message that GCash could not be linked to my RCBC MyWallet.
Update: June 19, 2018
I would like to also emphasize that even though there is an option in the GCash mobile app to add your MasterCard or Visa Debit Card for cash-in, adding your RCBC MyWallet Visa Debit card is not allowed and you will only get a text notification that the attempt to add the card is unsuccessful.
RCBC MyWallet to GCash cash-in continues to be disabled for now.
