So you’re planning a trip outside of the Philippines but just within Southeast Asia and you’re asking yourself, can I use Grab overseas? The answer is yes. But can I use Grab overseas and still have my Grab rewards points intact? The answer is also yes.
Sometime last year I went out of the country and used my Grab mobile app overseas. This entailed a change to the local sim card and when I landed in NAIA 3 after my trip, I saw my Grab rewards points restarted to zero even though I had the same email address with which I registered my Grab account with. No one in Grab Support could satisfactorily address my concern.
Since they overhauled their system, the option to link one’s Grab account to a Google account or a Facebook account has become available. This feature helped keep the rewards points intact even if you are changing your Philippine sim card to a local one. I’ve done this in Thailand and Vietnam. I would insert my Thai or Vietnam sim card once I arrive at the airport or at the land border. As I had emphasized in this article, I do recommend using a local sim if you plan to get around as much as you can in Southeast Asia where Grab transport service is available. I cannot stress enough how it is the safest option for tourists.
The catalog for rewards points redeemable vary from one country to another. I had wanted that iFlix subscription for 1 year for Platinum Members worth 2,100 points but the Grab Vietnam market does not offer it as it was only available in the Philippines.